Powering and Securing the Digital Workplace with Cloud Content Management

IBM | Box & Anthem Blue Cross Blue Shield

IBM | Box - Transforming work at Anthem Blue Cross Blue Shield

Delivering a Portfolio of Solutions for Digital Business and Transforming Work

The Problem: Anthem Teams Sharing Sensitive Information

Internal and external sharing

Health insurance companies need an easy way to share documents between colleagues, the employers they serve, networked physicians and their consumer members. Legacy file sharing tools have not adapted to employee mobility and virtualization needs. To get around these inefficient solutions, employees resort to using unsecure file sharing applications, thereby increasing the risk of their organization's data breach or data loss.

Payors need to be able to easily share sensitive or proprietary information anytime, anywhere without compromising security. In today's market where risk-sharing arrangements are being made between payors and providers, ensuring that Protected Health Information (PHI) stays secure when sharing within the enterprise as well as with trusted business partners is paramount. Using a secure and HIPAA compliant file-sharing solution like Box allows payors to share sensitive information within their firewall and with partners outside of their organization.

The Solution: Box for Payors

Secure file sharing in the cloud

With over 80,000 paying companies globally, businesses of all sizes rely on Box to transform how they access, share, and store their most sensitive information. Box is a not only a leader in the Gartner Magic Quadrant for file synchronization and sharing, but it also provides an enterprise content collaboration platform that powers simple and sophisticated content management processes. The unique approach combines an intuitive user experience for easy employee adoption but with all the governance and security controls required by Security and IT departments. Box is HIPAA compliant, signs HIPAA Business Associate Agreements, with its customers and maintains SOC1 and SOC2, SSAE 16 Type II reports, and ISO 27001 compliance.

The Problem: Anthem's Need for a Modern Content Platform

Developing and delivering apps

Given that Box is a cloud-based service that allows Anthem users to securely store, access, share, and collaborate on files across devices, Box also offers an open platform with APIs and SDKs, known as the Box Platform, that developers can use for a variety of purposes. Box Platform gives you access to tools you need to build custom apps and integrations. You can connect every business interaction on a single, secure platform for your content.

The digital businesses of tomorrow can't be built on yesterday's technologies. Box Platform gives you access to Box APIs and the tools you need to integrate Box throughout your organization and build custom apps and integrations in the cloud without having to build and maintain your own content management services. By bringing Cloud Content Management to every app, you connect every business interaction on a single, secure platform for your content. Box Platform gives you access to Box APIs and the tools you need to integrate Box throughout your organization and build custom apps and integrations in the cloud without having to build and maintain your own content management services. By bringing Cloud Content Management to every app, you connect every business interaction on a single, secure platform for your content.

The Solution: Box Platform

Content flows across your business processes

Box Platform enables you to use Box as the content management platform for your entire business, helping content flow seamlessly across every part of your organization. With the easy-to-use APIs, you can integrate Box with other apps and systems, run scripts to manage content, users or settings in Box programmatically, and interact with content in Box as part of your custom workflows and processes.

Proposed Agenda - CISO to CISO - 1 Hour

  • Keynote Speaker - Steve Mason, IBM Chief Security Officer, IBM Talent and Collaboration Solutions
  • Why Box was Chosen as an IBM External Collaboration Solution
  • How Box was Evaluated per IBM Security Requirements
  • What the Box Implementation looks like at IBM





How to use your existing Anthem IBM Contracts to Procure Quickly and Lower Risk

Watson AI brings data to life.

Box Skills with Watson enables you to use Box as the content management platform for your entire business, helping content flow seamlessly across every part of your organization. With the easy-to-use APIs, you can integrate Box with other apps and systems, run scripts to manage content, users or settings in Box programmatically, and interact with content in Box as part of your custom workflows and processes.

Reduce Long Term Cost by Starting Small and Fast

Its likely your Anthem team has good pricing options.

The package below, Box Skills with Watson, enables you to vet the security, ease of use, and overall implementation in a low cost, low risk scenario. Contact your IBMer to understand existing State and IBM procurement vehicles. The mini projects below can be achieved in 2-3 weeks from start date.




Example: Want to see the Box + AI in Action?

  • 1) Click the second video below.
  • 2) Click the 'magic wand' icon on the right.
  • 3) Click a face and see the timeline at the bottom of the faces panel.
  • 4) Click the timeline to jump to a place where the highlighted speaker is speaking
  • 5) Scroll down to 'Topics'. Click 'Street Lights' to see where this 'concept' is located in the video
  • 6) Scroll down to the 'Topics' timeline. Click the timeline where 'Street Lights' is mentioned to jump to where this 'concept' is located in the video
  • 7) Scroll down to 'Transcript'. See the full transcript of what has been said.






Next Steps:

Actions to take to determine Proposed Agenda

  • Determine if funding is available to do a small, low risk, POC.
  • Determine which area of the business (call centers, HR onboarding, agent communications) would be the most valuable starting point.
  • Determine if your IBM ELA procurement vehicle is a good fit or a stand alone project is best.
  • Contact your IBMer.







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