Freedom
Freedom to choose what you do with your software strategy — on your timeline, not a vendor's.
Territory Manager, West — Origina
Stop paying a premium for software you already own.
Independent enterprise software support for IBM, SAP, HCL and VMware. I help enterprises in the West cut maintenance spend, escape forced upgrades, and keep stable systems stable — with improved support quality.
- Predictive Security
- Identify and address risks before they become incidents.
- 24x7x365
- Contractual SLAs, named support team
- 15+ years
- Minimum experience per support expert
What independence buys you
Fairness
Allowing customers and the industry to do what is right, with pricing that reflects real value.
Control
Control to make the right decisions for your company, product by product.
Independence
No vendor lock-in and total flexibility to keep stable software running stable.
What's included
Full-scope support, not a discount help desk. Every engagement is staffed with named senior experts and measured against contractual service levels.
- 24x7x365 software support
- Contractual SLAs
- Proactive security and CVE mitigation
- Compliance guidance
- Meet the Experts technology workshops
- Comprehensive onboarding
- Quarterly service reviews
- Unlimited support calls and 'how to'
- Named support team and resources
- 15 years minimum experience required
- Named customer success manager
What clients tell me matters
If two or more of these are on your list this year, a 20-minute call is usually worth it.
- Avoiding forced upgrades
- Reducing operational risk
- Budget control
- Surviving vendor lock-in
- Extending asset life
- Maintaining stability
Software we support
IBM
Any version, any release — including out-of-support levels.
SAP
Support that does not force you onto the next platform.
HCL
Domino, Notes, Connections and the wider portfolio.
VMware
Perpetual estates kept supported through licensing upheaval.
Partner portal
Named partners and clients get a private area with flyers, deal documents, OPTAS material and updates that aren't published publicly. Access is by invitation.
Video library
Watch and learn
Interviews, customer stories and technical briefings on independent third-party software support.